EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Asset Tracker

The Asset Tracker Extension is designed to allow your customers to enquire on their managed asset details via the use of a web browser.

Easy Asset Management

Your customers can access the system whenever they like and have controlled and secure access to their own asset information.

(You must be running the Asset Management Module within your EMiR software for this Extension to be applicable).

Features and Benefits

The Asset Tracker Extension allows the customer to get the latest information on their managed assets without the need for a phone call or any direct involvement or other action from your own staff. So it saves you and your staff time answering phone calls or chasing clients unnecessarily.

As the Asset Tracker Extension is an online tool, it can also be accessed by your own engineers, to help indentify the correct items to work whilst they are on site.

The Asset Tracker Extension provides the customer with a detailed picture of their assets - including photos and location information, which help them in identifying where their assets are located and what they look like. This is essential for indentifying the correct items for repair work or maintenance tasks.

The Asset Tracker Extension provides comprehensive information on each asset, including detailed fault analysis, the number of times it has been repaired or maintained and all the relevant information they could require. Not only does it give instant access to the information, but you can rest, assured, that no senitive costing information will be displayed. It is read only, so it cannot be changed or modified by the client directly.

The Asset Tracker Extension provides totally secure access. The client can only view information relating to their own assets without being able to see any information that they shouldn't!

Whilst the Asset Tracker Extension is an extremely powerful asset tool, it does require huge expense to implement, with the hardware limited to a Windows Server with a broadband connection. This is standard for EMiR Customer who have adopted EMiR- Cloud or run their own internal servers. There are very few companies who can offer the client an online enquiry system of such complxity and availability for their key electro-mechancial assets, so it will simply put you way ahead of the competition! Not bad for a system that just requires you to run your EMiR System as normal and will automatically provide the information the client needs via Asset Tracker at their convenience, 24 hours a day, 365 days a year!

EDC Scotland, Anna Murray

“We started using the EMiR system in March 2014 and we moved from Sage 50 Accounts onto EMiR Professional and the change took about a month in total to get everything transferred over. It was absolutely fantastic. The guys were very very helpful when trying to get our system over from Sage to EMiR and put all our information in. The Job Costing aspect, something which Sage never ever had, in EMiR has been absolutely fantastic. You can go into a job and see very easily how much money you’ve spent so far compared to how much you’re actually charging your customer. All the information is in one place. To get help with EMiR is very very easy. There’s always someone at the end of the phone if it’s something urgent. Other than that, you can email them and you get a response back very very quickly.”