EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

EMiR Support

EMiR Helpdesk and Technical support delivers the following benefits to our EMiR user base:

Helpdesk Support
To answer your queries and help you if you are unsure what to do, or how to handle an unusual situation on the system.

Remote Support
This can be used to correct any errors that may have been made, whether due to user error [didn’t mean to do it!], hardware problems or the software not behaving as you thought it would. We can also use this facility to show you how to do any particular task, investigate any problems and provide a new program for you when you receive an update. This means that we can be with you, helping you and fixing faults, instantly and without leaving our offices. We provide you with a support program that enables you to link to our support desks when requested, thereby giving us remote access [you have to initiate the connection though].

FREE Updates
As we make ‘general’ changes to EMiR to improve the speed and performance or upgrade reports and enquiries etc., these upgrades will be made available to you free of charge, ensuring that you are always running the latest version of EMiR. This does not cover major pieces of new functionality though, which will be available to purchase at a discounted rate as an existing user with a support contract or can be included on a Maintenance contract.

Special Offers
You will receive special offers throughout the year, on hardware and software items, allowing you to purchase additional items for your system at a preferential rate.

Discounted Development Rate
If you choose to develop your system still further and want additional functionality, you will be charged at a reduced development rate compared to those users who have no support contract. The normal development rate without support is £110 per hour, but this is reduced to £85 per hour with support.