EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Knowlton & Newman Ltd.

Knowlton and Newman, based in Southampton, were established in 1973. They provide a full range of electro-mechanical services and have been using EMiR Professional for over 10 years.

About Knowlton and Newman

Knowlton and Newman have expanded considerably through their time with EMiR. They now operate out of Kent, Portsmouth and Southampton. They switched from their own IT system to EMiR back in 2006 due to the extra functionality that EMiR provided with job management, quoting, and management of multi-site operations.

“We are going through a progressive period in our company history. We have to fulfil our obligations to both our customers and our employees. We need to be responsive to Health & Safety legislative requirements as well as demonstrating internally and externally our responsibility to the environment. This is now a platform approach from which we can confidently engage customers to win their repair business and maintain it through providing quality at competitive prices”.

Mike Knowlton, Director

Modules and Extensions Purchased

What Knowlton and Newman Have to Say About EMiR

"We now have one system that allows us to manage our workload and measure the profitability of each site separately, as well as consolidated reporting for the company overall. EMiR has proved an excellent choice to help us manage our considerable expansion in recent times, and we have also found that the ability to customise EMiR has been extremely useful to help us meet any new business requirements quickly.”

Rob Knowlton, Director

We thank Mike, Rob and all the staff at Knowlton & Newman for taking part in this case study and hope they continue to prosper and grow along with their EMiR Professional system.