EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Pumps and Motors UK Ltd.

Pumps and Motors UK, based in Essex, maintain a large number of London’s key buildings and leisure centres. They support office and site-based contract managers with a 24-hour emergency breakdown service and preventative maintenance programme. Pumps and Motors have an EMiR Professional system with 10 user licenses and the Smart Site Extension.

About Pumps and Motors UK

Pumps and Motors are a successful maintenance company with a difference. Unlike many other maintenance companies, Pumps and Motors have a fully equipped site including welding, prefabrication, lathe turning, and milling workshops.

Pumps and Motors first purchased EMiR back in the 1990’s. As early adopters of EMiR, they have always benefitted from a system that is designed around their key needs and industry requirements and has developed greatly over the last 25 years. EMiR is continually developed, and the majority of its features are created based on the power of customer feedback.

As an organisation, Pumps and Motors, like many other businesses, relied on printed paper to transfer engineering reports, customer sign-off sheets, timesheets, and stock takes back to the office from remote locations. With the introduction of Smart Site, Pumps and Motors were able to access EMiR from their phone or tablet, leading to paperless job tracking helping the environment and your business. Smart Site also features recording of time, mileage activities, recording photographs before and after a job, and even getting customer’s approval signature. All of this information is then synced with the EMiR system and can be accessed from the workshop.

“iPhones and Android phones are no longer new technology, they are essential data devices for everyone. Pumps and Motors are an established, but forward-thinking customer, using EMiR and Smart Site to realise the instant benefits of a paperless environment and that can only mean a better service for their clients.”

Gary Downes, Managing Director of Solutions in I.T.

Modules and Extensions Purchased

What Pumps and Motors UK Have to Say About EMiR

“When a customer calls you need all of their information to hand. If you don’t have the answers they need they can quickly become dissatisfied with your service and ringing them back doubles your effort. We needed to make life easier for everyone and changing from a manual system to software was the way forward. Everything you want to know about a job is in EMiR for everyone to see.”

Dawn Stephenson, Administration Manager

We thank Dawn and all the staff at Pumps and Motors UK for taking part in this case study and hope they continue to prosper with their EMiR Professional system.