EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Why Your Business Needs A CRM System

10.12.20 Find out how a CRM system could benefit your business...

Customer Relationship Management (CRM) systems or software is a technology that enables a company to manage interactions with customers and prospects. The popularity and usage of CRM has increased dramatically over the past decade, with the industry predicted to grow by 600% between 2010-2025. The implementation of CRM systems has been so successful that now 91% of businesses with 10 or more employees use a CRM system. Furthermore, the use of CRM systems has resulted in various positive benefits for businesses, some of which are outlined below.

How It Can Benefit Your Business:

· Enhance Communication:

CRM systems or software enables all employees to access the same up-to-date information. This makes it easier for different members of staff to communicate with customers, as they can look up the previous communication history. Thus, enabling them to quickly establish rapport and deal with any issues swiftly.

· Streamline Administrative Tasks:

CRM can automate many administrative tasks such as data entry, customer interactions and customer service. This can benefit businesses as it enables employees to spend less time on admin and focus on following up leads and prospects.

· Ensure Prospects Are Followed Up:

CRM systems can track communication and activities between prospects and employees. This information can then be used to set up reminders to prompt salespeople to contact a prospect. This ensures that all potential leads are followed up.

· Improve Data Analysis:

CRM systems store data in one central hub. This can help improve data analysis as the data is up-to-date and consistent for all users. This data can be used to produce insights such as sales and performance reports. This can be beneficial for businesses as it gives them a greater understanding of how their business is performing.

Many companies have seen great success by using CRM software, with a survey stating that CRM applications can increase sales by 29%, sales productivity by 34% and sales forecasts by 42%. Furthermore, it has been reported that using CRM software can increase sales conversion rates by up to 300%. Therefore, it may be worth considering it for your business, as it could bring great benefits.

Sources:

- Agile CRM

- Grand View Research

- Nutshell

- Entrepreneur

Knowlton and Newman Ltd. Mr Robert Knowlton

“We could have simply upgraded our existing system, but felt that the extra functionality provided by EMiR (...) was worth the investment. We now have one system that allows us to manage our workload and measure the profitability of each site separately, as well as (...) the company overall. EMiR has proved an excellent choice to help us manage our considerable expansion in recent times, and we have also found that the ability to customise EMiR has been extremely useful to help us meet any new business requirements.”