EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Smart Site Version 4.2.4

19/03/18 Important new release information

Version 4.2.4 on General Release

The EMiR development team are pleased to announce that there is now an updated version of Smart Site (4.2.4) both iOS and Android, available free to existing Smart Site users.

Smart Site, the popular smartphone application that connects the site engineer with their EMiR back office system has improved continually since its release in June 2016. Providing an engineer with a data-enabled smartphone is now not only cost-effective, but a simple solution to eliminating the delays created by paper-based job information and time sheets.

Smart Site intelligently delivers the job and its information to the engineers Smart Phone. The engineer records actions taken, any time, spare parts and photographs relating to the work. Working within health and safety and service checklists shown on the phone the engineer performs the tasks and reviews completion with the customer before receiving a signature on screen. Completing the work updates EMiR and makes all of the information visible from the office with no other interaction.

No timesheets. No paper. On Smart devices all of your engineers already use.

In this new version 4.2.4, the user can expect:

You can now assign multiple service checklists to a job [E.g. Several Pumps and Motors] and the site engineer can complete them in turn and also re-title them.
Ability to multi-select images from your camera roll and add them to Smart Site job in one go.
The option to zoom view on Photo’s on Smart Site.
The job listing now shows the Type / Description field for each job.
The job list shows start and end time for bookings [if using Labour Scheduling].
Time on sign off page now show in hours and mins.
Total time on job now includes Travel Time.
Job comments [in Job Info section] can now be set to be unlimited text fields in EMiR and Smart Site.
The Customer Ref and Order No field now show on the customer sign off page.
If you use the Service Centre / Site Work options within EMiR, these are reflected on the job listing.
Option to hide costs from the spares listing.
Spell checker on all notes / text fields.
Larger window for sign off page.
Allow re-use of Completed Jobs
And many more!

You can find out more about EMiR Smart Site by speaking to us. We have brochures, videos and a test system, so you can see how this easy-to-use software application in the palm of your hand can save you time and make work out in the field visible.