EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

CRM New Release

05/11/14 EMiR CRM Version 4 set for November Release!!

The No. 1 Business Software Solution for the Electro-Mechanical Industry – EMiR develops advanced functionality for its popular CRM – Customer Relationship Management module.

“With two major releases of CRM in 2014, we’re excited to announce this latest version will be in the hands of our customers shortly. We’ve always appreciated that creating and building prospect and customer relationships is really important in business and the new features will be a worthy compliment to this process.” Comments Steve Ashman, the Business Development Manager.

CRM users can expect these advanced features in Version 4:

• Multiple follow-up’s per contact – added control over opportunities and their timescales
• Integrated quote follow-up action – updates both the Quote details in EMiR and follow-up activities in CRM simultaneously
• Auto creation of initial Quote follow-up in EMiR for CRM use
• Print preview of EMiR Quotes in CRM – greater visibility of information in the CRM pipeline
• Calendar appointment setting via creation of Calendar file for import/load into Outlook
• Improved export/import options – more flexibility in marketing and follow up procedures
• Additional contact & customer view options from more CRM listings - get all the information you need from one screen
• Allows controlled edit of previously created contact notes – retains security and workflow processing
• Email follow-ups to include objective/internal notes – consolidates recording a call activity and email posting
• Other modifications to screen layouts and process functions

The 18th of December sees an EMiR CRM Open Event at our offices in Market Harborough, Leicestershire. This event offers an overview of CRM and its integration to EMiR and is open to all users of EMiR, existing customers and any Electro-Mechanical company that has a need to improve sales and marketing communication in their business. To reserve a FREE place contact us on 0845 009 4588 or email sales@solutionsinit.com.

Pole Star Products, Mike Cook

“We’ve been using EMiR since early 2015. It works really well. In our old system, we tended to use a lot of spreadsheets, so to integrate it a little bit more, all into one system is great. That was the idea of taking onboard EMiR. The support services are really good, we’ve had a few teething problems because we’re not involved in the workshop stuff, it’s more instant sales. So, it’s a bit of a new step for EMiR and for us too! But it’s good that you can work with Solutions in I.T. to build a system that’s more bespoke for us.”