EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

FenFlow Case Study

EMiR have been working with Fenflow , formerly Shoebridge Engineering, for many years and in that time we have helped to support their tremendous growth by offering a streamlined and fully integrated job management system.

About Fenflow Ltd

Fenflow specialise in the Repair of PUMPS, VALVES, GEARBOXES & HEAT EXCHANGERS, and have a long heritage of serving this market having been established service business for over 50 years. You may know FenFlow by their former names of Brittannia, Crane, IMI and more recently Shoebridge Engineering Limited. In 2006, the company moved from their previous site at Cradge Bank to the purpose built workshop at Kellet Gate, Spalding. The company name changed to Fenflow Ltd in 2017 and the General Manager, Lee Oliver, became owner and director in 2020.

Over the years, Fenflow have developed an experienced and skilled team dedicated to offering a total engineering service package, ensuring that their customers receive the highest service level, quality and professional service from initial enquiry to completion, maintaining the flow of operations throughout the UK.

What FenFlow have to say about EMiR Software

Sara Oliver, FenFlow Director, explains, “We chose EMiR, because it is designed specifically for our industry. The software is intuitive to our business needs and has gives us great visibility of what jobs are planned, resources that are required for each job, labour that needs to be scheduled and when the job is complete so we can invoice the customer in a timely manner. Customer service has always been of paramount importance to us. Using EMiR Software and specifically the CRM module, enables us to keep the customer front and centre. Having a whole view of what is expected and how we can meet those expectations helps to keep all of our customers at the heart of everyone's day to day job.”

Modules and Extensions purchased

For more information on Fenflow’s services please visit – www.fenflow.co.uk

Bellwood Rewinds Ltd. Mr Charles Bellwood

“It certainly took me a while to make the decision to purchase EMiR as I was wary about changing our system to completely computerised. Once the system was loaded up (...) we haven’t looked back. I can’t believe how much time it is saving us, I would say we have already seen a 50% time saving with our administration (...). The system is also helping us to manage our stock a lot easier as well. All in all I am absolutely delighted with the EMiR system and would have no fear in recommending it to any other business”.