EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Exclusive Sales Training Day!

4/03/14. Book up to 3 places on the exclusive training day delivered by Solutions in I.T.!

A Customer Relationship Management system is a valuable tool for all of those companies wishing to improve the communication they have with their prospects and customers. It delivers efficiencies by centralising all marketing and sales functions, so that you never miss another opportunity to promote your business, product or service and your data is all held in one place!

In April 2014, our EMiR customers will benefit from the release of version 3 of EMiR CRM. Some of the extra benefits CRM v3 users can expect to see:

Brand new sections to help with prospect marketing, including telesales and related follow-up activity.
Additional information fields and search facilities – you’ll be able to store and view vital information from the enhanced data within customer and contact records and associated searches.
There are new “activity lists” now available to help identify all follow up activities, call-backs and importantly today’s actions, keeping you on track and ensuring you don’t miss an opportunity.
We’ll make it easy for you to import and export information into Microsoft Excel, making light work of centralising your existing data, and facilitating mail merges and email marketing messages.
Put simply, the more information CRM holds, the more your CRM can give you in return and this version of our CRM is enhanced in all sections, giving you our best value CRM so far!

Making the most of your Investment – Exclusive sales training for your team with or without our CRM!

We appreciate that time is not always available to implement new strategies, however important or vital to success. To this end, we are providing a professional selling course, designed and run by sales trainer, Steve Ashman, which not only utilises the features of EMiR CRM, but is aimed at developing more business for you regardless of the CRM system you use. This training day, running at the Harborough Innovation Centre on Weds the 14th of May is open to a limited number of users from either a sales or marketing background, strictly on a first-come, first-served basis.

This day features a high quality, professional sales training programme covering the topics of identifying your target market, understanding your sales opportunity, creating a marketing plan and how to measure and sustain activity to close more business. This is far more than using EMiR CRM and is equally relevant to all sales professionals whether they use EMiR CRM or not!

Just a few of the areas covered include:

• Do you understand the rules on TPS – Did you know you just can’t phone anybody?

• Ever wondered what the most effective way of purchasing company data is?

• As a sales manager, how do you make your team successful?

• What is the most effective way of making a call to a prospect for the first time?

• Can you qualify each opportunity to accurately predict turnover?

Attendance on this fantastic sales training course will normally cost £199 per person for the day, but we have a special offer for you…

Sales Training Offer for new EMiR CRM Customers

If you currently aren’t a CRM user and pre-order the new EMiR CRM version 3 by 31st March 2014, we will allow you up-to 3 places on this essential sales training course for just £99 per person. This will ensure that your staff will know how to use CRM, but more importantly, we will improve your sales team performance in one day!

Sales Training Offer for existing EMiR CRM customers on Maintenance contracts

If you are a current CRM user and have an EMiR Maintenance contract, you will automatically be upgraded to version 3 of the CRM system, but we also want you to get the most out of your investment. Our sales training day will be perfect to give your team a new look at how you improve technique and use CRM to bring you more sales. So, you can also send up-to 3 of your sales team on this exclusive training day for just £99 per person.